At Betfinal, we are committed to providing our customers with the very best in betting entertainment. Sports betting and Casino gaming can be a fun and enjoyable experience and we work hard to make sure it stays that way.

As such, we take the matter of responsible gaming very seriously and recommend our customers do the same to ensure a positive experience every time and prevent any possible issues arising before they have the chance to become a problem.

Self-Assessment test

If you think you may have gambling issues, consider the following questions:

-Have you ever missed work, school, college or other responsibilities in order to gamble?
-Do you gamble as a way out from boredom or unhappiness?
-If you lost money gambling, how would you feel? Would it make you want to gamble more?
-Have you ever gambled money set aside for bills, rent, food, etc.?
-Do you feel any guilt over the amount of time you spend gambling?
-Has anyone ever mentioned the time you spend gambling?
-Would you consider stealing, lying or selling to obtain gambling money?
-Do you feel out of control regarding much you spend on gambling? Would you be upset if you had to spend it on other things or activities?
-Do you choose to gamble instead of spending time with friends or family?
-If you lose, do you feel an immediate need to win back your losses?
-Does stress make you want to gamble more?
-Is gambling making you unhappy?

If you answered yes to one or more of these questions, you may have gambling issues and we recommend you have a chat with one of our supportive and dedicated members of customer support. All of Betfinal’s customer support staff are continuously trained and educated in gambling addiction prevention.

Self-exclusion

If you feel you have a gambling issue and you want to take immediate steps, we offer the option to exclude yourself from your own account for a period of your choice between 6 months and 5 years. If you wish to apply self-exclusion to your account, please contact our customer support team from your registered email address, clearly stating ‘self-exclusion’ and the period for which you’d like to be self-excluded.

Protection of Minors

In line with our ‘over 18s only’ policy, here are some steps you can take to protect minors and prevent them from accessing any Betfinal site or associated information:

-Do not leave your account logged in and unattended
-Do not share your username, password, card details or sensitive data with anyone
-Untick the ‘save password’ option
-Use separate computer profiles for yourself and minors
-Use child protection software such as Net Nanny or CYBERsitter to filter internet content
-If you become aware of any underage user registered at Betfinal, please bring it to our attention immediately by contacting our customer support.


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Part of the UK based charity Gordon Moody Association, Gambling Therapy is a global online support service for those adversely affected by gambling.

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Men and women sharing their experience, strength and hope with each other to solve their common problem and help others to do the same.

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