I have forgotten my password, where can I reset it?

To get a new password, please use our automatic reset password service. Go back to betfinal.com and click ‘Lost Login?’ at the top of the page and follow the steps provided to receive a new password. Within seconds an email will be sent with instructions.

How can I contact customer service?

Our Customer Service team can assist you via Email or Live Chat. Our aim is to answer all emails within 24 hours, average response time is 2 hours. Live Chat is open between 3pm – 9pm CET every day.

How can I find out about new promotions and bonuses?

You can see all our latest promotions and bonuses in our Betfinal Promotion page. To activate a bonus use the bonus code in the deposit process or use a referral code when registering a new account. All promotions and bonuses have specific terms and conditions.

Why do I need to register my personal data when opening an account with Betfinal?

To have the highest quality of service and security, Betfinal require data to identify the customer. We need date of birth to verify that minimum age is met and full name and proof of address for withdrawals. Your email address is important for us to communicate updates, promotions and information such as forgotten password.

Is my data safe at Betfinal?

Betfinal use most modern state-of-the art security protocols to make sure your data is safe. We will never share your data with anyone without you knowing about it. All payment data that is stored in our database is well encrypted.

Which web browser is recommended?

All modern browsers work well with all Betfinal products. We work hard to make sure our customers can access our site from any platform and browser.

What do you do with inactive accounts?

If an account has been inactive for more than 18 months, then we will charge a fee of €5 per month, until the account is empty. We notify all customers via email well before this happens so they can either make a withdrawal or play for the balance.

Can I get my money back if I lose?

No, as soon as a transaction has been made and the bet is settled there is no way to revert the transaction.

Whats the minimum I can deposit?

The minimum is €10 or equivalent.

Where can I find out more about the company behind Betfinal.com?

More information about the company is in our About Us section.